15 June 2016

Support team - Auto Case Closed

The Customer Support team is tired of hitting Save on a Case and then Closing it on the Case Closed page.
Creating a process to automatically mark a case closed when it's saved.

Overview of the Process:



Only when the Case is created



Just do it. 



Update the Status field to Closed



Now when a Case is Saved...


It's updated to Closed Status...





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